SERVICES
We work on a retained or non-retained basis with private and not-for-profit organisations to develop their people policies and practices. We can provide you with a cost estimate for any support required. These services may include but are not limited to:
Contracts of Employment & Staff Handbooks
From experience we know that many small businesses and not-for-profits don’t have the time or technical and legal knowledge necessary to put these documents together.
We can review and update what you already have, or we can write these from scratch for you. We will ensure that they are legally compliant and reflect you as an organisation.
Managing Difficult People Issues
We understand that often, the first time you need HR advice is when you have a “live” case. Maybe one of the following is familiar?
- You have an employee who is persistently absent with a minor complaint. You want to deal with the absence but don’t know how.
- A member of staff is under-performing, and you don’t have a disciplinary process to follow.
- You need to make staff redundant, are unsure of all the rules and want it to be as smooth a process as possible.
- A member of staff has made a complaint of bullying from their manager. You’re not sure how to handle the complaint.
- You are selling off part of the business. You’ve heard of TUPE, and that the staff have rights, but you’re not clear what they are.
- You dismissed someone last month for gross misconduct and have just received an employment tribunal application.
We know that when you are dealing with issues like these, you need quick, practical guidance and advice. Maybe you want letters or responses drafted for you, or you need to be guided through a process at each stage.
Whatever the level of support you require, we can help.
Case management of employee relations matters including investigations, hearings, appeals and tribunal defence documentation
We can guide you through these processes, and support at each step, including drafting of documentation.
We know that when you are dealing with issues like these, you need quick, practical guidance and advice. Maybe you want letters or responses drafted for you, or you need to be guided through a process at each stage.
Whatever the level of support you require, we can help.
Case management of employee relations matters including investigations, hearings, appeals and tribunal defence documentation
We can guide you through these processes, and support at each step, including drafting of documentation.
HR Compliance Audit and Follow Up Report
Some companies and charities have managed their HR processes without too much difficulty while they have been small. Growing organisations often need more robust processes though, and it is at this point that many organisations have contacted us.
If you feel that you would like an independent person to look at all of your HR processes and function, we can help. We will look at every stage of your employment relationship with staff. We can help you to identify the gaps or potential problems and support you to put them right.
Writing Policies and Procedures
We have a great deal of experience of writing policies, procedures and codes of practice to cover all aspects of employment. We have written these for a large number of companies and voluntary sector organisations, and are confident that we can put in writing the policies that are important to you.
We can also review your existing polices to ensure legal compliance.
Performance Management and Appraisal Processes
We have experience of developing performance management processes for private sector companies, and not-for-profit organisations. In each case we seek to reflect your own values and key competencies in whatever we produce.
We have devised appraisal schemes in a number of organisations and can guide you in developing these, or in implementing them in your own workplace.
Managing Recruitment Campaigns
We have a great deal of experience of managing recruitment campaigns at all levels in private sector companies and not-for profit organisations. We can support you at any stage of the process or we can project manage the whole process on your behalf, from receiving enquiries through to final interview stage. We do not charge a placement fee.
We have particular experience in senior level recruitment and would be happy to discuss your needs further with you.
Reward and Benefits Support
We can support you to design and implement your reward and benefits processes, including benchmarking and job evaluation.
Managing Redundancy
We have supported many clients through restructure and downsizing, from individual posts to organisation-wide reductions. These processes are inevitably challenging for managers and staff alike. We can help you to ensure your process is compliant, fair, and as pain-free as is possible.
Managing Settlement Agreements
Settlement agreements offer employers and employees a way to end employment on mutually agreed terms. We can help you through the process of negotiating these terms, and drawing up the agreement.
For a no-obligation discussion about any of our Services, please get in touch.
Client Testimonial
“Karen is fantastic and has been a delight to work with over the past couple of years. Her knowledge and support have been invaluable, both with the day-to-day operational and the supporting the development of our people plan.“
